Date : 1/26/2016 11:42:08 AM
From : "Code42 Support"
To : [email protected]
Subject : ACTION REQUIRED: CrashPlan Billing Problem
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Code42 Support
Billing Error

There is a problem with your CrashPlan subscription payment.

We were unable to process the payment for your recurring subscription to CrashPlan.


What's all this, now?

This transaction has been declined, possibly because your credit card associated with your payment method has expired. Please check / update your payment details online or contact the issuing bank, so that we can continue protecting your files with CrashPlan. If we are not able to process your payment within 45 days, we will think that you have decided to stop using CrashPlan (which means we must cancel your subscription and remove your data from our servers.)


We hope that you can resolve this quickly, because we appreciate your business and want to protect your files.


You may verify or change your payment method on your CrashPlan account page.


Manage Account


Thank you for your business. If you have any questions, don't hesitate to contact us.