Dear Yaniv Grinberg,

We have requested additional information on  1/15/2020 and have not received a reply.  Please note that the requested information is essential to properly handle this case.  Please provide the requested information as soon as possible so we can further handle the investigation.

Requested info: 

Waiting for technical info

Subject:

account locked

Description:

My password isn't working on the new portal "My cellebrite" so I tried to reset it, but received message that account is locked.
Please unlock it and allow the reset so I can download latest release.

Thank you for your cooperation,

Cellebrite Technical Support

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