Date : 1/3/2020 2:42:42 PM
From : "support@cellebrite.com"
To : "yanivgrinberg@mail.gov.il"
Subject : 2nd Reminder, Case #00380398: Information Request from Customer, ref:_00Db0b5R6._5000X22D4aB:ref


Dear Yaniv Grinberg,

We have requested additional information on  24/12/2019 and have not received a reply.  Please note that the requested information is essential to properly handle this case.  Please provide the requested information as soon as possible so we can further handle the investigation.


Requested info: 

Waiting for technical info


Subject:

SM-A510F (Android 7) fails on Decrypted boot loader during last stage 5/5 : message make sure the device is connected and press continue

Description:

SM-A510F fails on Decrypted boot loader



Thank you for your cooperation,

Cellebrite Technical Support







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