Date : 11/22/2016 10:49:50 AM
From : "yanivgrinberg"
To : "support@cellebrite.com"
Subject : RE: 1st Reminder, Case #00114546: Information Request from Customer, [ ref:_00Db0b5R6._500b0siU4t:ref ]


 ניסיון



מאת: yanivgrinberg
‏‏נשלח: יום שני 21 נובמבר 2016 17:20
‏‏אל: support@cellebrite.com
‏‏נושא: RE: 1st Reminder, Case #00114546: Information Request from Customer, [ ref:_00Db0b5R6._500b0siU4t:ref ]
 


Here are the logs.

 

By the way, in the new version it's much better, but I still think it takes too long and the process is not user friendly.

 

Also, you should add an option to choose specific dates for the report, like adding a checkmark near each date, instead of having to check all the contents within that date.

 

Thanks.

 

עו"ד יניב גרינברג – חוקר

המחלקה לחקירת שוטרים (מח"ש)

שד' פלי"ם 15א', קרית הממשלה חיפה

טל': 04-8634056, פקס': 04-8634055



מאת: Yaniv Grinberg <yanivg@justice.gov.il>
‏‏נשלח: יום שני 21 נובמבר 2016 17:15
‏‏אל: yanivgrinberg
‏‏נושא: FW: 1st Reminder, Case #00114546: Information Request from Customer, [ ref:_00Db0b5R6._500b0siU4t:ref ]
 

 

 

From: support@cellebrite.com [mailto:support@cellebrite.com]
Sent: Monday, November 21, 2016 4:54 PM
To: Yaniv Grinberg
Subject: RE: 1st Reminder, Case #00114546: Information Request from Customer, [ ref:_00Db0b5R6._500b0siU4t:ref ]

 

Hi Yaniv,

 

We never got the your second email.

Is it possible to re-send it?

 

Best regards,

Fima



--------------- Original Message ---------------
From: Yaniv Grinberg [yanivg@justice.gov.il]
Sent: 21/11/2016 10:13
To: support@cellebrite.com
Subject: RE: 1st Reminder, Case #00114546: Information Request from Customer,

I sent the information you requested…

 

Did you receive it?

 

From: support@cellebrite.com [mailto:support@cellebrite.com]
Sent: Saturday, November 19, 2016 6:54 PM
To: Yaniv Grinberg
Subject: 1st Reminder, Case #00114546: Information Request from Customer,

 

Dear Yaniv Grinberg,

We have requested additional information on 14/11/2016 and have not received a reply.  Please note that the requested information is essential to properly handle this case.  Please provide the requested information as soon as possible so we can further handle the investigation.

 

Subject:

UFED ANALYZER

Description:

שלום רב,

כאשר אני עובד באנלייזר, בקבצים עם נפח גדול, ורוצה להוריד את סימון ברירת המחדל של ה-V מהנתונים שיופיעו בדוח, הפעולה אורכת זמן ממושך מאד ותוקעת את התוכנה.

למשל, אני נכנס לטיימליין בנייד ולוחץ על "exclude all from report", מרגע הלחיצה התוכנה נתקעת למספר שעות.

מדוע זה קורה?

עו"ד יניב גרינברג – חוקר
המחלקה לחקירת שוטרים (מח"ש)
שד' פלי"ם 15א', קרית הממשלה חיפה
טל': 04-8634056, פקס': 04-8634055

 

Thank you for your cooperation,

Cellebrite Technical Support

 

 

 

 

 

 

 

 

 

 

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